Payment Policy

Thank you for shopping with Dulypets store. This Payment Policy outlines the terms and conditions related to payments made on our website.

We are committed to providing a secure and transparent payment process for all customers.

Accepted Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• American Express
• Discover
• Shop Pay
• Apple Pay
• Google Pay
• PayPal
• Diners Club
  

All payments must be made in full at the time of purchase.
Secure online payment options are available at checkout.

Payment Security

Your security is our priority.

• We use secure SSL encryption technology to protect your personal and financial information.
• All payments are processed through trusted third-party payment providers.
  

Dulypets store does not store full credit/debit card details on our servers.

Currency

• All prices on our website are displayed in U.S. Dollars (USD) unless otherwise stated.

If your bank operates in another currency, your financial institution may apply conversion rates and additional fees.

Payment Authorization

By placing an order, you authorize Dulypets to charge your selected payment method for:

• Product price
• Applicable taxes
• Shipping fees (if any)

Orders will not be processed until payment has been successfully authorized.

Failed or Declined Transactions

If your payment is declined:

• Double-check your card details (number, expiry date, CVV)
• Ensure sufficient balance
• Contact your bank or payment provider

We are not responsible for declined transactions due to banking restrictions or insufficient funds.

Taxes

Applicable sales taxes will be calculated at checkout based on your shipping address and U.S. regulations.

Fraud Prevention

To protect our customers, we reserve the right to:

• Review transactions for suspected fraud
• Request additional verification
• Cancel orders if fraudulent activity is detected

If needed, our support team will contact you for verification.

Refunds:

Contact Information: 

We’re here to help! If you have any questions about your order, products, payments, or anything else, feel free to contact us.

Our contact information is posted below: 

Shop Name: Dulypets
Live Chat: Available on our website
Mail: support@dulypets.store
Phone: +1 (727) 910-3941
Address: 1950 Jonesboro Rd, McDonough, GA 30253, USA

Thank you for choosing Dulypets